Shipping & Contact
Shipping within New Zealand
We offer FREE standard delivery (3-5 business days) for all orders.
For overnight Courier, our standard delivery charge is $5.00 per order.
All orders placed before 1pm will be sent the same business day. Orders made after 1pm will be sent on the next business day.
International Shipping
Currently we only ship to Australia. Our standard delivery charge is $10.00 per order with a 3-10 day working day arrival time, via International standard shipping. You will receive a tracking code upon order being dispatched.
We hope to extend our internationally, shortly.
Track and Trace
All orders (NZ and international) are sent with 'Track & Trace'. We'll send you a dispatch email with your tracking number at the time your order is sent. Using your unique tracking number, you will be able to easily see where your parcel is in the delivery process through easy to read graphics. Your order will be scanned at key checkpoints in the delivery network to enable you to have visibility on its whereabouts.
BeautySwipe "target" delivery time.
We understand you want your order as soon as possible! Our "target" delivery times for standard FREE shipping is:
- North Island: 2-3 days (same day/one day delivery is possible in the Auckland region)
- Rural North Island: 1-3 days
- South Island: 2-3 days
- Rural South Island 3-5 days
Please remember during peak times, ie around public holidays we may not be able to meet this target but will always do our best!
Can my order to be shipped to a business address?
Yes. Your address field MUST contain the name of the business so the courier can easily identify it.
I've received a faulty product. What should I do?
We're committed to the quality of our BeautySwipe products however we acknowledge that sometimes a product may, on occasion, have a fault.
Please see our Returns Policy Here and/or contact marley.merton@gmail.com so that we can review the issue. If deemed faulty we will provide instructions for return and provide a refund or exchange of the item as per our returns policy.
Contact us